The Nigerian Communications Commission (NCC) has urged telecom operators to make targeted infrastructure investments and adopt a two-pronged strategy—aggressively deploying 5G technology and optimizing existing 4G (LTE) networks.
NCC attributed the poor quality of telecom services in Lagos, Abuja, and other major cities to limited network capacity struggling to handle heavy data usage in densely populated areas.
It noted that congestion in high-density zones causes dropped calls, buffering, failed mobile payments, and slow downloads, while rural areas remain largely unaffected.
The Commission emphasized that localized congestion leads directly to peak-hour performance degradation,” the NCC stated, stressing the need for urgent urban upgrades to ensure consistent service, The PUNCH report.
Operators, however, blame frequent fibre cuts and vandalism for many of the outages, estimating an average of 1,100 fibre cuts weekly nationwide.
NCC attributed the poor quality of telecom services in Lagos, Abuja, and other major cities to limited network capacity struggling to handle heavy data usage in densely populated areas.
